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    Home  /  Terms & Conditions

    Terms & Conditions

    The Terms of Use govern the access to, and use of, the Website and the content and services available through the Website (“Services”).

    Use of the Website and of the Services implies the full acceptance of these Terms of Use and all guidelines and rules, including but not limited to the Privacy Policy, and acknowledgement of their relevant mandatory nature. When registering to use the Website and the Services, you will be asked to agree to be bound by these Terms of Use. You are only authorized to use the Website and the Services if you agree to abide by all applicable laws and the terms of these Terms of Use and indicate your acceptance during the registration, or subscription, process. If you (“User”) do not agree to be bound by these Terms of Use and to follow all applicable laws, you should not proceed with registering or using the Services.

    1302 reserves the right, at its sole discretion, to modify these Terms of Use from time to time. We will post the revised Terms of Use on this Website and update the “Last Updated” date to reflect the date of the changes. Please consult these Terms of Use regularly. The use of the Website and the Services after such modifications constitutes your full acceptance of the revised Terms of Use. If you do not agree with the revised Terms of Use, please stop using the Website and Services.

    Imprint

    The Website and its contents are designed, operated and administered by 1302 LIMITED. Registered in United Kingdom. And all purchases made through the Website by customers in the UK or abroad are processed by 1302 London.

    User Age

    The Services are generally not intended for persons under the age of eighteen (18) years. If you are under this age, please do not register for, or subscribe to, the Services. If we learn that you are under eighteen (18) years of age or any other majority age in your country (or fraudulently misrepresented your age during the registration process, if applicable), we will promptly cancel your registration, or subscription, if any, and stop providing you with the Services.

    Registration and Subscription

    You may register for, or subscribe to, our Services as available from time to time on the Website. When registering for, or subscribing to, our Services you must provide accurate and true information. In the event of any change in the information you provided upon your registration or subscription, you agree to promptly inform us to ensure that you will receive our messages and that we will not in error contact third parties. If you suspect any unauthorized use of your account or access to your password. You are solely responsible for any and all use of your account attributable to you or by default in protection of your password. Without prejudice to other remedies provided by applicable law and under these Terms of Use, in the event you fail to comply with the obligations under these Terms of Use, 1302 will be entitled, at its sole discretion, to cancel your registration or subscription, and/or to block your account and/or deny, restrict, suspend, or terminate your access to the Website and to the Services.

    Duration and Termination

    Your registration for, or subscription to, one or more Services will be effective upon successful completion of the registration or subscription process. These Terms of Use, and any posted revision of these Terms of Use, shall remain in full force and effect for the entire duration of your use of the Website or of the Services. You may terminate your registration for, or subscription to, the Website at any time at your sole discretion without reason, by sending an e-mail to info@1302london.com and we will confirm to you the cancellation of your registration or subscription.

    1302 may immediately terminate your registration or subscription, or suspend it, at any time and at its sole discretion, in the event of any material breach by you of these Terms of Use, without prejudice to any other remedies provided by the applicable law. 1302 will notify you about the termination or suspension, as applicable, by e-mail and your registration or subscription details will be deactivated.

    Intellectual property rights

    The terms “Website” and “material” refer, respectively, by way of example, to the design, implementation and use of the Website, the layout, structure and organisation of the contents of the Website, and to any material reproduced therein and / or made available to the public, including in particular the collection and organisation of data and information, photographs, images, illustrations, texts, video clips, music compositions, audio, designs, devices, logos, trademarks, distinctive elements so-called trade dress or any other material reproduced and / or made available through this Website (“Material”) of 1302

    All materials on this Website, in whole and in part, including by way of example trademarks, domain names, designs and models, patents and copyright, are protected and in the sole ownership of1302 and 1302 London or 1302 Limited. All rights are reserved, worldwide. All trademarks, trade names, logos and other distinctive designs and signs which are reproduced on the Website, whether registered or not, are trademarks or service marks of 1302 in the United Kingdom and all other countries. All domain names used on the Website and / or connected to it are owned – or used with permission – by 1302, which manages them on a worldwide basis. This Website is solely for private, personal and non-commercial use, and the Material on this Website is presented for information and/ or promotional purposes.

    It is not permitted to reproduce (except where the reproduction is made for personal non-commercial use), publish, disclose, transmit, make available to the public, republish, distribute, display, remove, delete, add to, or otherwise modify, create and / or use derivative works from, or on any case works inspired to, sell or participate in any sale of, this Website, any of the material in this Website or related software, in whole and / or in part, in any form and / or manner, and for any purpose. If the downloading or the copying should be permitted by 1302 in writing, the user will not obtain any right, title or interest in any Material or software as a result of any such downloading or copying.

    1302 is fully committed to maintain, enforce and protect its intellectual property rights in the UK and abroad and to strongly fight against any infringement in order to ensure that its unique heritage be strongly preserved and fully respected. Any use which is not expressly permitted by these Terms of Use is prohibited. The lack of any remedy by 1302 whether in Court or out of Court does not mean acquiescence or tolerance of any violations of these Terms of Use of the Website and / or breach of intellectual property rights of which 1302 has the ownership and / or availability of.

    Submissions

    You acknowledge and agree that any proposals, projects, ideas, concepts, photographs, video, contributions or any other content and material disclosed or sent to us through this Website or by other means like social media (your “Submission/Submitted Material”) is not considered confidential. By submitting to 1302 you grant us a royalty free, non-exclusive, worldwide right to copy, reproduce, publish, disclose, distribute or otherwise use, in whole or in part, the Submitted Material, for the entire term of protection thereof, for advertising, promotional or product development purposes.

    1302 is not required or will not be required in the future to: (i) keep any Submitted Material confidential; (ii) pay compensation for any use of the Submitted Material or in connection to it; (iii) respond to the submission of Submitted Material and / or confirm the relevant receipt. 7.3 You declare and warrant that the Submitted Material does not violate any rights of third parties arising from the law and / or contract, including, by way of example, the rights related to the author, trademarks, patents, trade secrets, confidentiality and any other proprietary or personal rights.

    By submitting to 1302, you acknowledge the right, but not the obligation, of 1302 to copy, reproduce, publish, disclose, distribute or otherwise use such Submitted Material, or any part thereof, for any purpose, including, by way of example, advertising, promotional, product development or other commercial purposes, without in any case granting you or any third party the right to any compensation. You are and will be fully responsible for the content of any Submissions/Submitted Materials. 1302 retains the right to reject or delete any Submitted Material for any or no reasons, including Submitted Material that in our judgment violates these Terms of Use or which may be offensive, illegal or violate the rights of any person or entity, or harm or threaten the safety of any person or entity.

    Links to other sites

    This Website may contain links to other websites. 1302 has no control over such websites and will not be responsible or liable for any accessibility of third party websites or for their content. Hyperlinks to other websites and references to information, products or services of third parties linked to this Website do not constitute, and should not be interpreted, in any way, as an endorsement by 1302 of such websites, information, products or services. Any question or comment related to these websites must be addressed to the relevant operators. You are not permitted to frame this Website on any other website or to link to any part or section of the Website and / or to the Material, in whole or in part, without prior written consent of 1302.

    Authenticity of products branded “1302”

    The products branded “1302” promoted through the Website or any of our social channels are carefully selected and sourced from all over the world. With the exception to our in house pieces and hand made items designed in London.

    Exclusion of warranties

    TO THE MAXIMUM EXTENT PERMITTED BY LAW, THIS WEBSITE, ITS CONTENTS AND SERVICES ARE PROVIDED FREE OF CHARGE ON AN “AS IS” AND “AS AVAILABLE” AS WELL AS PRE-ORDER BASIS. 1302 PROVIDES NO WARRANTY OR GUARANTEE IN CONNECTION WITH THIS WEBSITE, ITS CONTENT OR SERVICES, INCLUDING, BY WAY OF EXAMPLE, THAT IT WILL ALWAYS BE AVAILABLE, WITHOUT INTERRUPTION OR ERRORS IN FUNCTIONING, OR THAT IT WILL BE SAFE FROM MALICIOUS PROGRAMS (SUCH AS VIRUSES, BUGS, MALWARE OR SIMILAR), OR THAT IT IS SUITABILE FOR ANY PARTICULAR PURPOSES, AND EXPRESSLY DECLINES ANY SUCH WARRANTIES.

    1302 WORKS TO ENSURE THAT THE INFORMATION MADE AVAILABLE THROUGH THE WEBSITE IS ACCURATE AND UP TO DATE. HOWEVER 1302 CANNOT GUARANTEE THE ACCURACY OF SUCH INFORMATION OR THAT SUCH INFORMATION IS FREE FROM ERRORS OR OMISSIONS AND 1302 MAKES NO WARRANTY, AND SHALL HAVE NO LIABILITY, IN RESPECT OF THE SAME. 1302 RESERVES THE RIGHT TO UPDATE AND/OR CORRECT THE CONTENTS OF THE WEBSITE AT ANY TIME WITHOUT NOTICE AND WITHOUT ANY LIABILITY. 

    Limitation of liability

    SOME COUNTRIES DO NOT ALLOW ALL OR PART OF THE FOLLOWING LIMITATIONS OR EXCLUSIONS OF LIABILITY AND, IF REQUIRED BY APPLICABLE LAW, THE CONTENTS OF THIS SECTION MAY NOT APPLY TO YOU.

    AS THE SERVICE IS PROVIDED FREE OF CHARGE, YOU ARE RESPONSIBLE FOR EVALUATING THE INFORMATION AND CONTENT OBTAINED THROUGH THE WEBSITE. BY USING THE WEBSITE YOU UNDERTAKE ALL RISKS CONNECTED TO THE RELEVANT USE AND TO TAKE FULL RESPONSIBILITY FOR ANY FAILURE IN THE USE, LOSS OF DATA AND COSTS ASSOCIATED WITH ALL NECESSARY SERVICE AND MAINTENANCE OF HARDWARE AND / OR SOFTWARE USED IN CONNECTION WITH THE WEBSITE. 

    TO THE MAXIMUM EXTENT PERMITTED BY LAW, WHERE APPLICABLE, YOU ALSO UNDERTAKE NOT TO HOLD US, OUR LICENSORS, SERVICE PROVIDERS, AGENTS, OFFICERS, OR DIRECTORS, LIABLE, IN ANY WAY, FOR ANY POSSIBLE DAMAGES INCLUDING WITHOUT LIMITATION DIRECT OR INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, LOSSES OR EXPENSES ARISING OR RESULTING FROM THE USE OF THIS WEBSITE, THE SERVICES, ITS CONTENTS OR RELATED TO IT, OR ANY LINKED SITE OR USE THEREOF OR INABILITY TO USE BY ANY PARTY, OR IN CONNECTION WITH ANY FAILURE OF PERFORMANCE, ERROR, OMISSION, INTERRUPTION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMPUTER VIRUS OR LINE OR SYSTEM FAILURE, EVEN IF THEY ARE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, LOSSES OR EXPENSES.

    IT IS UNDERSTOOD THAT NOTHING IN THESE TERMS OF USE SHALL EXCLUDE OR LIMIT (I) OUR LIABILITY IN CASE OF DEATH OR PERSONAL INJURY RESULTING FROM OUR WILFUL INTENT; AND/OR; (II) OUR LIABILITY IN CASE OF FRAUD, FRAUDULENT MISREPRESENTATION OR GROSS NEGLIGENCE; AND/OR (III) ANY OTHER LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED BY APPLICABLE LAW.

    Indemnity

    If permitted under applicable law, you agree to indemnify and hold us, and each of our subsidiaries and affiliates, and their respective officers, agents, partners and employees, harmless from any loss, liability, claim, or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your use of the Website and the Services in violation of these Terms of Use and/or arising from a breach of these Terms of Use and/or any breach of your representations and warranties set forth herein and/or if any Submitted Material that is transmitted through the Services causes our liability to a third party.

    Privacy Policy

    Please review our Privacy Policy, which forms a part of these Terms and Conditions and governs your visit to the Site, so that you may understand our privacy practices.

    Product description

    Every 1302 product has been carefully selected and sourced from all over the world. With the exception to our in house pieces and hand-made items specially designed in London. All items are made with the finest materials and our sizes are approximate standard UK sizes. Please note; colour of some of the products may slightly differ from the image displayed due to photography lighting.

    Prices

    The prices of the Products are indicated on the Website in GBP/£ and are inclusive of all applicable taxes and charges. Delivery costs, if required, shall be added to the price of the Products and will be indicated separately on the order form. However, 1302 cannot guarantee the absence of errors. In the event that an error in the pricing of a Product is detected, 1302 shall refuse the order and offer the Client the opportunity to purchase the Product at the correct price. If the error is detected after the order has been accepted, 1302 will also offer the Client the opportunity to cancel the order.

    Payment Method

    Payment of the price of the Products included in the order proposal and the relevant delivery charges, if any, shall be paid by the Client/Customer by credit card as well as PayPal. The transactions including all pre-orders will be debited immediately from customer’s credit card only after: (i) the credit card data has been verified; (ii) the authorisation to debit the card has been received from the issuer of the card used by the Client, and (iii) the availability of the Product has been confirmed by 1302. However should there be an error or in any case where this does not happen accordingly, 1302 will take the necessary steps in verifying or clarifying the situation.

    Delivery

    UK standard delivery may take 3-5 working days and cost £3.99 for shipping, custom made orders may take up to 14days. However, orders made over-seas or Pre-orders may take up to 30 working days and may cost up to £29.99 for delivery. We now offer occasional same day delivery as well as next day delivery for special occasions. Please email info@1302london.com should you require this service.

    Returns & Exchanges

    Without prejudice to the Client’s rights and with the exception of personalized Products, 1302 allows in any case the Client to replace Products purchased on the Website, with the following procedure: (I) once the Products are received, the Client shall promptly contact us by email at info@1302london.com; (II) after that, the Client shall be provided with a form to fill, clearly indicating the code and/or the size of the new Products that the Client wishes to replace. (III) no later than 7 days from the date of delivery of the Products, the Products to be replaced must be returned by the Client to 1302 in their original conditions as when delivered, along with the labels attached to the Products and the form provided by email. Please note all delivery costs for returning the Products shall be borne by the Client. 

    The Products shall be returned in their original condition, unaltered, unused, undamaged and with original tags and labels attached. In the event of any diminished value of the Products resulting from the handling of the goods by the Client other than what is necessary to establish the nature, characteristics and functioning of the goods, 1302 reserves the right to refuse the exchange of the Products. The Client shall only be liable for any diminished value of the Products resulting from the handling of the goods other than what is necessary to establish the nature, characteristics and functioning of the goods. The amount paid by the Client shall be reimbursed by 1302, through the same payment method used by the Client for the initial purchase, within 14 (fourteen) days after the returned Products have been delivered to 1302.

    Please note that original shipping fees are non-refundable. And we cannot be held responsible for any lost packages once proof of delivery has been obtained. Also, all SALE items are non-returnable/non-refundable.

    Press

    For all press, loans, styling services or any other enquiries please email- info@1302london.com